 "You want to know why I'm mad? I suggest you download my latest novel called, 'Why an Obsessive Control-Freak Husband Should Never Pick Out Bathroom Tile Without Asking His Wife First.'" |  (HANK ORDERS IDEAS FOR HIS MYSTERY/HORROR NOVEL) "Well Shoot! This isn't a case of the willies, this is a case of the heebee jeebee's!" |  "He saw your laptop and wants to know if he can check his email." |  "We're much better prepared for this upgrade than before. We're giving users additional training, better manuals, and a morphine drip." |