 "Oh, her? That's Ms. Lamont, our plan administrator. She's going to help me determine your eligibility in our 401(k) plan." |  "That's the Harrisons. Never have I seen an investment portfolio start so strong and go south so quickly." |  "Cooked books? Let me just say you could serve this profit and loss statement with a fruity zinfandel and not be out of place." |  "Our goal is to maximize your upside and minimize your downside while we protect our own backside." |