 (HR Director, Martin Hammerhead -3rd cousin to Edward Scissorhand- could always resolve employee problems quickly and peacefully.) |  (In a chance meeting prior to their singing careers, Carreras, Domingo and Pavarotti all worked at the same customer service phone center.) "Whoa, whoa fellows. Tone it down! What are you tryin' to do, impress someone?" |  (Jay's Joke Shop Conducts a Service Strategy Session) "I question the value of joy buzzing customers on their way in the store." |  (Plumbing - Electricity) "Something I can help you with, sir?" |